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Terms of Purchase

Effective Date: 13/03/2025

By placing an order with IndoHax Softwares, you agree to be bound by the following Terms of Purchase. Please read them carefully before making a purchase.

    1. Access Denied

    If you are affiliated with any of the following companies, organizations, or entities:

    1. Electronic Arts Inc.
    2. Epic Games, Inc.
    3. Bohemia Interactive, A.S.
    4. Activision Publishing, Inc.
    5. Behaviour Interactive Inc.
    6. Zepetto Interactive Indonesia
    7. Battlestate Games Limited
    8. BattlEye Innovations
    9. Kamu Ltd. / EasyAntiCheat

    You are not permitted to access the indohax.net website and must leave immediately.

    Affiliation includes but is not limited to: current or former employee, service provider, volunteer, representative, subcontractor, consultant, or anyone acting directly or indirectly on behalf of any of these companies.

    2. Order Acceptance

    All orders placed are subject to acceptance by IndoHax Softwares. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspected fraud.

    3. Pricing and Payment

    All prices are listed in IDR/USD and are subject to change without prior notice.

    Payment must be made in full at the time of purchase using accepted payment methods (Bank Transfer, Credit card, PayPal, etc.).

    Taxes will be added where applicable.

    4. Payment and Refund

    In accordance with the Consumer and Digital Goods Code, the visitor, customer or user, confirms by making a regular payment for this digital good, the fact that his right of withdrawal cannot be admissible and therefore no refund can be possible. You will not receive any refund for partial or non-usage of the services provided, please make sure the subscription you are going to purchase is right for you. After logging into our software distributor and accessing our private, paid user-group forums, you will have received the full value of your subscription and will no longer be eligible for any refunds. 

    But in the end, if you do get a refund by our decision, you will be charged a service fee which is 15-35% of the total amount of money we receive (this fee compensates for the time spent assisting with troubleshooting, diagnosing issues, and providing solutions)

    Unauthorized use of funds for payment, fraudulent payments, attempts to ‘charged back’ or deny payments to your account will result in your account being instantly disabled, permanently terminated and/or legal action will be taken. 

    Please note that some PCs may not be compatible with our software, such as those with custom OS, modified systems with software that tweaks drivers, outdated computers, or any other reason. Our support team will offer several solutions to try to resolve the issue. If none of the solutions work, they may ask you to reinstall Windows using a USB key. Please note that our software is tested and works on a recent and up-to-date system. However, if your computer is not compatible, no refund will be issued. An exchange may be possible under certain conditions'

    5. Assumption of Risk Anti-Cheat Software

    Some products or services offered by IndoHax Software may be intended for use on video game software protected by anti-cheat technologies. Some products or services may additionally offer support for such anti-cheat technologies. Support for anti-cheat technologies does not necessarily guarantee that any IndoHax Software product or service will be undetected on that particular anti-cheat.IndoHax Software is is not responsible for any damages incurred from using any IndoHax Software product or service on a product that is protected by any anti-cheat technology. Disputes or payment reversals are not permitted in the event that a IndoHax Software product or service is detected by an anti-cheat technology.

    5. Limitation of Liability

    To the extent permitted by law, IndoHax Softwares shall not be liable for any indirect, incidental, or consequential damages arising from your use or purchase of products.

    1. You agree if the project is detected or completely closed, you will not receive a refund!
    2. You agree it is impossible to exchange a key for another software (game)!
    3. You agree if you buy the wrong product you will not receive a refund!
    4. You agree If the product does not work but you do not follow the solutions provided, you will not receive a refund!
    5. You agree if the characteristics of the PC do not match our description, you will not receive a refund!
    6. You agree if you do not comply with the technical requirements written by us, you will not receive a refund!

    6. Governing Law

    These Terms of Purchase are governed by Indonesia law. By accessing this Website, you agree that any disputes or claims arising from the use of this site or our products or services shall be governed by Indonesia law, without regard to its conflict of law principles.

    You acknowledge that the Indonesia courts shall have exclusive jurisdiction to resolve any disputes or claims related to the use of this Website or these Terms of Purchase. In the event of a dispute, you irrevocably submit to the jurisdiction of the courts located in the jurisdiction of the company's headquarters.

    7. Contact Us

    If you have any questions regarding your purchase, please contact us at:
    IndoHax Softwares
    Discord Server
    Customer Service Whatsapp
    Email: [email protected]

    Frequently Asked Questions

    Find answers to common questions about our products and services.

    Questions

    WHERE DO I GET MY PRODUCT KEY?

    After purchasing through the store, you will receive a key and instructions via email.

    IS THERE A REFUND?

    Unfortunately, there is no refund. Before purchasing the program, examine it in detail, come to our Discord server or create a Live support ticket for any questions you have.

    IS THERE A RISK OF GETTING BANNED BY THE GAMES?

    This situation is your responsibility. INDOHAX cannot give you any guarantee in this regard. Try the programs first in your side accounts. Remember, you are using 3rd party program in the game.

    CAN I USE IT ON A DIFFERENT COMPUTER?

    You can use it on different devices by contacting us first. There are terms and conditions, but some programs may not be able to switch devices.

    WHY THE LOADER IS DETECTED AS A VIRUS?

    The loader can be detected as a virus (false positive) because obfuscation hides the source code or alters its structure to make it unreadable or difficult to analyze. Antivirus software, when analyzing the file, identifies these unusual characteristics as suspicious since they are often used by malware to avoid detection. As a result, even legitimate programs like ours are falsely detected.

    WHY ARE THERE SO MANY PRODUCTS IN 1 GAME CATEGORY?

    Since each product has different features or system requirements and certainly different developers, you can customize according to your PC specifications/desires.

    DOES MY SUBSCRIPTION DURATION AUTOMATICALLY START AFTER PLACING AN ORDER?

    No, the duration of your subscription runs only after you activate the product in the loader.

    IS A WINDOWS RESET/REINSALL REQUIRED?

    In some cases, yes. Windows reset/reinsall is required for a proper installation of the product.